Terms and Conditions for Wholesale Purchases on Ravenwood Woodworks
Effective Date: 01/01/2025
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1. Introduction
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Welcome to Ravenwood Woodworks ("we," "us," "our"). By accessing and using our e-commerce site, [www.ravenwoodwoodworks.com] (the "Site"), you ("you," "your," "Customer," "Wholesale Account") agree to comply with the following Terms and Conditions (the "Terms"). These Terms govern the wholesale purchase of epoxy and wood dice boxes, trays, and dice towers (the "Products") and are intended solely for brick-and-mortar gaming stores. If you do not agree with these Terms, you may not use the Site or place orders.
2. Eligibility
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To place wholesale orders, you must be a registered brick-and-mortar gaming store with a valid business address and resale license. You agree that you will only use our Products for resale at your physical store location.
3. Account Registration and Access
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Account Creation: To access wholesale pricing and place an order, you must create a Wholesale Account with Ravenwood Woodworks. To do so, you will need to submit your business information, including your business name, address, contact information, and any other requested documentation to verify your eligibility as a legitimate retailer.
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Verification Process: Once we verify your business information, we will send you login credentials to access the wholesale section of the Site.
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Confidentiality: You are responsible for maintaining the confidentiality of your login information and are fully responsible for all activities that occur under your account.
4. Ordering and Pricing
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Minimum Order Requirement: The minimum order for wholesale purchases is $1,000. Orders placed below this threshold will not be processed.
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Wholesale Pricing: After your business information is verified, you will be able to access wholesale pricing. All prices are subject to change without notice. Wholesale prices are exclusive of taxes, shipping, and handling charges.
5. Retail Pricing and Discount Policies
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Manufacturer's Suggested Retail Price (MSRP): All Products purchased through Ravenwood Woodworks must be sold at or above the Manufacturer's Suggested Retail Price (MSRP). Products or goods purchased from Ravenwood Woodworks shall not be sold below the MSRP without prior authorization.
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Discount Policy: In the event that the Wholesale Account chooses to offer a discount on the Products:
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The discount may not exceed 15% below the MSRP.
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Any discounts exceeding 15% off MSRP require prior written approval from Ravenwood Woodworks.
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Special sale events with discounts greater than 15% off MSRP will typically be granted on a semiannual basis. Such requests must be made in writing and are subject to our approval.
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6. Payment Terms
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Payment Methods: Payments for orders must be made via the payment methods available on our Site, such as credit card, wire transfer, or any other method agreed upon at the time of order.
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Payment Terms: Full payment is required at the time of order placement unless alternative payment arrangements have been made and approved.
7. Shipping and Delivery
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Shipping: Ravenwood Woodworks will arrange for the shipping of Products to the address provided by you. Shipping charges will be calculated at checkout based on your location and order size.
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Delivery Time: Estimated delivery times will be provided at the time of order, but are not guaranteed. We are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances.
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Risk of Loss: Title to the Products and risk of loss or damage will pass to you upon delivery to the shipping carrier.
8. Returns and Damages
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Defective or Damaged Products: If you receive Products that are defective or damaged, you must notify us within 3 days of receipt. We will provide you with instructions for returning the damaged Products and offer a replacement or refund.
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Non-Defective Returns: We do not accept returns for non-defective Products. Any exceptions will be considered on a case-by-case basis and may incur a restocking fee.
9. Product Warranties
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All Products sold by Ravenwood Woodworks are covered by a limited warranty against defects in material and workmanship for 6 months from the date of delivery. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
10. Intellectual Property
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All content on our Site, including product images, logos, and text, is the property of Ravenwood Woodworks and is protected by copyright and trademark laws. You are not permitted to use or reproduce any of this content without prior written permission from us.
11. Limitation of Liability
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To the fullest extent permitted by law, Ravenwood Woodworks shall not be liable for any indirect, incidental, special, or consequential damages resulting from the sale or use of our Products. Our total liability to you for any claim arising from these Terms or your purchase of Products will not exceed the amount you paid for the Products.
12. Indemnification
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You agree to indemnify and hold harmless Ravenwood Woodworks, its officers, employees, agents, and affiliates, from any claims, damages, losses, and expenses arising from your violation of these Terms, the resale of our Products, or any claims related to your business activities.
13. Governing Law and Dispute Resolution
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These Terms will be governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from or relating to these Terms will be resolved through binding arbitration in [Location] under the rules of the American Arbitration Association (AAA).
14. Modification of Terms
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Ravenwood Woodworks reserves the right to modify these Terms at any time. Any modifications will be effective immediately upon posting on the Site. By continuing to use the Site after any changes, you agree to be bound by the updated Terms.
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15. Termination of Account
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We reserve the right to terminate or suspend your Wholesale Account at our discretion, including if we believe you have violated these Terms or if your account has been inactive for a prolonged period.
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16. Contact Information
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If you have any questions or concerns regarding these Terms, please contact us at:
Ravenwood Woodworks
16516 NE 42nd Street
Vancouver, WA 98682